Context, Context, Context

In the sales and marketing field they often talk of ‘location, location, location’ (no matter how good your product or service is, how successful you are often comes down to location). Perhaps in our communication with others we should think of context, context, and context?

We have entered a period of time in the world that communication is misconstrued, even fake and has more opportunities to be interpreted as confrontational, biased, and not politically correct. On top of that put an individual’s personal style of communication – introvert, extrovert, analytical, emotional subjective and all the other styles, and the matter becomes more thorny.

Then, add even another layer, such as email and social media, which does not involve the other person being face-to-face. Now communication becomes even more complex, because body language and the human expression energetically is not a resource available to us to can pick up on the subtle options for interpretation. We will initially respond to the email from our frame of reference, and our reference alone, which is biased by our experiences. Continue reading →